POSITION TITLE: SECURITY FIELD SERVICE TECHNICIAN

BASIC PURPOSE: To install projects in a timely manner to Dowley Standards.

PRINCIPLE RESPONSIBILITIES:

  • Installation and/or troubleshooting of enterprise level access control, CCTV, Intrusion, and security data systems as needed.
  • Communicate with customers, vendors, suppliers, and subcontractors to facilitate the completion of required tasks.
  • Ability to manage small and large installations within budget and on time.
  • Assist in installation and troubleshooting in a variety of systems.
  • Ensures all company safety policies and procedures are followed and enforced.
  • Trains and develops technical skills as needed.
  • Effectively applies Dowley Security System’s methodology and enforces Dowley Security System’s installation standards.
  • Minimizes our exposure to risks

KNOWLEDGE, EXPERIENCE, SKILLS EDUCATION, & CERTIFICATION:

Required:

  • Proven experience in the installation and servicing of electronic security, access control, and CCTV systems.
  • Strong knowledge and experience with access control; AMAG, Brivo, Paxton experience highly preferred.
  • Strong knowledge and experience with CCTV; Milestone, ExacQ, VideoInsight experience is highly preferred.
  • State and local licenses
  • Strong knowledge of engineering fundamentals, relay logic and operations.
  • Excellent subcontracting skills required.
  • Management of field technician equipment and inventory
  • An understanding of job financial reports and the ability to contain costs in large projects.
  • Proven experience with new construction and knowledge of new construction phases.
  • Detail oriented superior organizational skills.
  • Excellent follow-through and time management skills.
  • Results driven and individual, high energy, self-starter.
  • Very strong verbal and written communication skills.
  • Able to lift 50lbs
  • Self-motivated and able to work without supervision
  • Punctuality
  • Professional appearance
  • Excellent communication (Written and Verbal)
  • Great customer service
  • Computer literate (proficient with Microsoft office suite)
  • Able to pass security background check
  • Good driving record
  • Valid Driver’s license

Desired:

  • State license in the following categories: Electronic Access Control, Closed Circuit Television, Burglar Alarm, Locksmith and Nurse Call
  • NICET Level IV in Video Security Systems Technician
  • Any additional certificates in specific Access Control, Intrusion detection, VMS, Networking, etc.
  • Basic knowledge of LAN/WAN Networking being able to static an IP address and performing basic pings
  • Structured cabling and terminations (568A/B standards)
  • Familiarity with MDF/IDF installation
  • Able to mount, aim and focus IP Cameras
  • Fiber knowledge a plus
  • Coaxial knowledge and termination (RG6)
  • Basic tool set
  • Associates degree (2 year) or Bachelor degree (4 year) in technical capacity preferred