RELATIONSHIP CYCLE & PROCESS
Dowley Relationship Cycle
The Dowley Relationship Cycle is a well-defined process for engaging clients and tailoring our services to meet your business imperatives. Equally important is the definition of key performance metrics and the criteria by which success will be measured. Through this process we are able to deliver consistent high quality service.
Analysis & Assessment
The first step in building any successful and effective security solution begins with a detailed analysis and assessment of the current security needs and potential risks. From administrative changes in common policy to automating security workflows with technology, our team will develop a tailored solution based upon your unique environment.
Definition & Design
The engineering team at Dowley will define requirements and specifications for security solutions based on your business imperatives. From complicated upgrades to large enterprise system deployments or migrations, we are there every step of the way.
Integration and Validation
Dowley understands the complexities of technology integration and supply chain management. If a system fails during installation at a critical facility, complications may arise. We mitigate this risk by offering complete integration, configuration and testing of systems prior to deployment.
Deployment & Implementation
Dowley will be responsible for the complete system deployment and implementation which includes system design, software configuration, supply and installation of equipment, quality control testing, acceptance training, provision of maintenance, and remote diagnostic services for the system.
Maintenance & Monitoring
Dowley provides a range of post-implementation support services, from contract maintenance to on-call services. Enhance your security visibility further with our Cloud-based video and access control and 7x24x365 system monitoring.